Mortgage discharge
Bank of Melbourne Mortgage Discharge Form
Refinancing, selling or paying off a Bank of Melbourne home loan? Here’s how Bank of Melbourne says to request a discharge, taken from Bank of Melbourne’s own pages (read 13 November 2026).
The short answer
Bank of Melbourne’s route depends on why you’re discharging. Refinancing away? Call 1300 999 266 (8am to 8pm Monday to Friday, option 2) or request a callback, and Bank of Melbourne sends you a Property and Security request form to sign and email to mortgagesecurityvariations@bankofmelbourne.com.au. Paid off or selling? Fill in Bank of Melbourne’s online Property and Security Request form at psr.bankofmelbourne.com.au, then return it by email, at a Bank of Melbourne branch or by post. For payout questions, Bank of Melbourne lists 1300 304 660 (8am to 8pm Monday to Friday and 9am to 6pm Saturday).
Forms and processes change. Check Bank of Melbourne’s page before you lodge. Source: Bank of Melbourne’s refinance page; Bank of Melbourne’s paid off your home loan page; Bank of Melbourne’s discharge page, read 13 November 2026.
Step by step
How to discharge your Bank of Melbourne mortgage
Bank of Melbourne calls it the Property and Security request form.
Refinancing to another lender, Bank of Melbourne’s refinance page lists these steps:
- Complete the callback form or call 1300 999 266 to discuss your options and be guided through the discharge process.
- Bank of Melbourne sends you a Property and Security request form.
- Download, complete and sign it. All account holders, plus any guarantors, must sign.
- Email the signed form to mortgagesecurityvariations@bankofmelbourne.com.au.
- Bank of Melbourne reviews the request and gets in touch with any questions. Expect a confirmation letter about 10 days after it receives everything it needs.
Paid off? Bank of Melbourne’s paid-off page says to fill out its online Property and Security Request form (allow 20 minutes, as you can’t save and come back), then return it by email to mortgagesecurityvariations@bankofmelbourne.com.au, at a Bank of Melbourne branch, or by post to Bank of Melbourne Home Ownership Services, Locked Bag 1, Kogarah NSW 2217. Expect a confirmation letter in about 10 days. Bank of Melbourne’s discharge page also links to closing a linked term deposit, removing or updating a guarantor, and updating the property held as security.
Good to know
Fees, timing and contacts.
Only what Bank of Melbourne’s page states. Where it doesn’t say, ask Bank of Melbourne.
- Refinance line. 1300 999 266, 8am to 8pm Monday to Friday, option 2.
- Payout and selling line. 1300 304 660, 8am to 8pm Monday to Friday and 9am to 6pm Saturday, per Bank of Melbourne’s paid-off page.
- Costs. Bank of Melbourne’s paid-off page lists a discharge fee of $350 per loan account, and says state government title administration fees are generally $150 to $300. A break cost may apply if you pay off a fixed loan before the fixed term ends.
- Paid off. Bank of Melbourne says a paid-off loan account won’t close automatically, so account fees can apply until it’s closed. The discharge process closes the account for you.
- Selling and buying again? Bank of Melbourne’s selling page describes porting the loan with the same form: answer ‘No’ to ‘Will the loan be closed?’ and write ‘Application for portability’ under ‘Additional information’.
Source: Bank of Melbourne’s refinance page; Bank of Melbourne’s paid off your home loan page; Bank of Melbourne’s discharge page, read 13 November 2026.
Refinancing
Refinancing away from Bank of Melbourne?
When you refinance, your new lender pays out your Bank of Melbourne loan at settlement, and Bank of Melbourne releases its mortgage at the same time. Your new lender, or your broker, will tell you when to lodge the discharge form. Bank of Melbourne’s refinance route starts with a call, so allow time for the call and the form to arrive.
Before you lodge, some lenders may offer to review your rate. You can compare any offer with the new loan, including the costs of switching, before you decide. See how refinancing works with us and what it costs to refinance.
We can help you find what your lender asks for.
Similar steps at other lenders, each with its own details: Westpac, St.George, BankSA. Another lender? See mortgage discharge forms by lender.
Not affiliated with or endorsed by Bank of Melbourne. Lender names are used to describe their own processes.
Guide
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Questions
Common questions, straight answers.
Can I download Bank of Melbourne’s discharge form?
For a refinance, Bank of Melbourne’s page says to call 1300 999 266 or request a callback, and Bank of Melbourne then sends you a Property and Security request form. For a paid-off loan or a sale, Bank of Melbourne has an online Property and Security Request form.
Where do I send Bank of Melbourne’s Property and Security request form?
By email to mortgagesecurityvariations@bankofmelbourne.com.au. For a paid-off loan, Bank of Melbourne’s page also accepts it at a branch or by post to Bank of Melbourne Home Ownership Services, Locked Bag 1, Kogarah NSW 2217.
What does Bank of Melbourne charge to discharge?
Bank of Melbourne’s paid-off page lists a discharge fee of $350 per loan account, plus state government title administration fees, generally $150 to $300 (Bank of Melbourne’s page, read 13 November 2026). Fees can change, so check Bank of Melbourne’s page.
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