Mortgage discharge
BankSA Mortgage Discharge Form
Refinancing, selling or paying off a BankSA home loan? Here’s how BankSA says to request a discharge, taken from BankSA’s own pages (read 13 November 2026).
The short answer
BankSA uses one form with two ways in. Refinancing away? Call 1300 308 584 (option 2; BankSA’s refinance page doesn’t list hours) or request a callback, and BankSA sends you a Property and Security request form to sign and email to mortgagesecurityvariations@banksa.com.au. Paid off or selling? Fill in BankSA’s online Property and Security Request form at psr.banksa.com.au, then return it by email, at a BankSA branch or by post. For payout questions, BankSA lists 1300 304 660 (7:30am to 7:30pm Monday to Friday and 8:30am to 5:30pm Saturday).
Forms and processes change. Check BankSA’s page before you lodge. Source: BankSA’s refinance page; BankSA’s paid off your home loan page; BankSA’s discharge page, read 13 November 2026.
Step by step
How to discharge your BankSA mortgage
BankSA calls it the Property and Security request form.
Refinancing to another lender, BankSA’s refinance page lists these steps:
- Complete the callback form or call 1300 308 584 to discuss your options and be guided through the discharge process.
- BankSA sends you a Property and Security request form.
- Download, complete and sign it. All account holders, plus any guarantors, must sign.
- Email the signed form to mortgagesecurityvariations@banksa.com.au.
- BankSA reviews the request and gets in touch with any questions. Expect a confirmation letter about 10 days after it receives everything it needs.
Paid off? BankSA’s paid-off page says to fill out its online Property and Security Request form (allow 20 minutes, as you can’t save and come back), then return it by email to mortgagesecurityvariations@banksa.com.au, at a BankSA branch, or by post to BankSA Home Ownership Services, Locked Bag 1, Kogarah NSW 2217. Expect a confirmation letter in about 10 days. BankSA’s discharge page also links to closing a linked term deposit, removing or updating a guarantor, and updating the property held as security.
Good to know
Fees, timing and contacts.
Only what BankSA’s page states. Where it doesn’t say, ask BankSA.
- Refinance line. 1300 308 584, option 2. BankSA’s refinance page doesn’t list hours.
- Payout and selling line. 1300 304 660, 7:30am to 7:30pm Monday to Friday and 8:30am to 5:30pm Saturday, per BankSA’s paid-off page.
- Costs. BankSA’s paid-off page lists a discharge fee of $350 per loan account, and says state government title administration fees are generally $150 to $300. A break cost may apply if you pay off a fixed loan before the fixed term ends.
- Paid off. BankSA says a paid-off loan account won’t close automatically, so account fees can apply until it’s closed. The discharge process closes the account for you.
- Selling and buying again? BankSA’s selling page describes porting the loan with the same form: answer ‘No’ to ‘Will the loan be closed?’ and write ‘Application for portability’ under ‘Additional information’.
Source: BankSA’s refinance page; BankSA’s paid off your home loan page; BankSA’s discharge page, read 13 November 2026.
Refinancing
Refinancing away from BankSA?
When you refinance, your new lender pays out your BankSA loan at settlement, and BankSA releases its mortgage at the same time. Your new lender, or your broker, will tell you when to lodge the discharge form. BankSA’s refinance route starts with a call, so allow time for the call and the form to arrive.
Before you lodge, some lenders may offer to review your rate. You can compare any offer with the new loan, including the costs of switching, before you decide. See how refinancing works with us and what it costs to refinance.
We can help you find what your lender asks for.
Similar steps at other lenders, each with its own details: Westpac, St.George, Bank of Melbourne. Another lender? See mortgage discharge forms by lender.
Not affiliated with or endorsed by BankSA. Lender names are used to describe their own processes.
Guide
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- Your checklist
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Refinancing: Your Guide to Switching Home Loans
When refinancing makes sense, what it really costs to switch, and the traps to avoid.
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Questions
Common questions, straight answers.
Can I download BankSA’s discharge form?
For a refinance, BankSA’s page says to call 1300 308 584 or request a callback, and BankSA then sends you a Property and Security request form. For a paid-off loan or a sale, BankSA has an online Property and Security Request form.
Where do I send BankSA’s Property and Security request form?
By email to mortgagesecurityvariations@banksa.com.au. For a paid-off loan, BankSA’s page also accepts it at a branch or by post to BankSA Home Ownership Services, Locked Bag 1, Kogarah NSW 2217.
What does BankSA charge to discharge?
BankSA’s paid-off page lists a discharge fee of $350 per loan account, plus state government title administration fees, generally $150 to $300 (BankSA’s page, read 13 November 2026). Fees can change, so check BankSA’s page.
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